Contact
Contact us
Last updated 15 September 2026 · leptazan.com
Happy to hear from you. There are two different addresses you might need, and picking the right one first will save you a few days.
If your question is about an order
Deliveries, tracking, changing an address, cancelling, refunds — all of it goes to the retailer who took your order, using the support address on your order confirmation email.
We are not that retailer. We do not take payment, we cannot see your order and we have no way to look anything up, so writing to us first only costs you time.
If your question is about this website
We read everything and reply to most messages within a few working days. If you are telling us a price, a shipping term or the guarantee has changed, that goes to the front of the queue — we will check it and update the page.
Things we’re glad to hear about
- Anything factually wrong on a page — a price, a term, a broken link
- A change to the offer or guarantee we have not caught yet
- A question about the product that our pages do not answer
- A request to correct or remove something about you
Things we can’t help with
- Medical questions. We cannot tell you whether a supplement is right for you or safe with your medication. A pharmacist who can see your full list can, and it is a five-minute conversation.
- Orders and refunds. As above — the retailer, not us.
- How much of each ingredient is in a capsule. The manufacturer does not publish it, and we will not guess.
Post
We handle everything by email. Please do not post anything to an address connected with this site — returns in particular go to the retailer, following their instructions.